Client Records

She's back in six weeks. Will you remember what you used?

The pigment. The shade you mixed. The needle. Whether her brows healed warm or held perfectly. Right now that lives in a notebook, a note on your phone, or a photo of a bottle you took six weeks ago and cannot find. PMU Pal keeps it on her page, so it is there when you need it.

1Everything on her page

Open a client and write down whatever matters to you. The pigment brand and shade. The batch number off the bottle. The needle or blade. What you used to numb. What aftercare you sent her home with. What she paid.

Then at her touch-up, one line about how it actually healed. That line is the one that makes you better.

Last time

PigmentPerma Blend - Warm Caramel
BatchLOT-8842
Needle3RL
AftercareSent home with balm
HealedFaded warm

Waiting for you the moment she books again.

Before you start

The things you must not miss, in front of you.

You asked her at the consultation. She mentioned she was on Accutane. That was four months and sixty clients ago. Do you remember?

Save her allergies, medications and conditions once. From then on they show up the second you open her file - and again the moment you start adding her for a new procedure. Not buried in a note. Right there, before the needle comes out.

Check before you work

Accutane (isotretinoin)

Skin needs 6 to 12 months to recover. Most artists will not work until then.

Good to know

Cold sores (HSV)

For lips, she needs an antiviral from her doctor before the appointment.

PMU Pal shows you what you wrote down. Whether to go ahead is always your call, your training and your insurer's rules - we would never tell you otherwise.

5

seconds

to write down the batch number off the bottle. You will probably never need it. The one time you do, it is the only thing that matters.

2Cover yourself

If a pigment ever gets recalled, you need to know which clients got it. If someone reacts weeks later and asks what you put in her skin, you need an answer - not a shrug.

A dated record of what you used, on the client it was used on. That is what a professional file looks like, and it takes seconds.

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