One bad review on Google can cost you thousands. PMU Pal protects you with 2 automated emails sent to your client. The first asks them to rate the experience privately - the score comes only to you, not Google. You see how they really feel before anything goes public, with time to reach out if needed. The second email then asks them to share their experience on your Google page.
A few days after the procedure (you choose when), your client gets this email. They tap a star. That score comes straight to you - not to Google, not anywhere public.
Your Studio Name
Hi Sarah,
We hope you loved your experience with us! Your honest feedback helps us keep improving and provide the best service for every client.
Tap a star to rate your experience
This is an automated message from Your Studio Name.
Great news. A few days later, your client will receive a second email with a direct link to leave a review on your Google page.
You get notified immediately. You have time to reach out, fix things, and turn the experience around.
Your Studio Name
Hi Sarah,
Thank you for choosing us for your procedure! If you loved your experience, we'd really appreciate it if you could take a moment to leave us a review. It means the world to a small business like ours.
This is an automated message from Your Studio Name.
A few days after the first email, your client gets this one. A single button that takes them straight to your Google Review page. You choose how many days apart - adjust it anytime in your settings.
The first email catches unhappy clients before they go to Google - you find out first, reach out, and fix things privately. The second email turns happy clients into 5-star reviews on your Google page. You collect more reviews and keep the bad ones off your profile.
Three things in your dashboard. Two minutes.
When to send the first email. When to send the second.
Defaults work great. Edit the wording if you want your own tone.
Paste your Google Business review link. That's where happy clients land.